CrmGro connects to your Botflo WhatsApp account. Once it’s connected, the WhatsApp icon next to any lead or customer opens the chat in a pop-up, with their details beside it.
- An admin opens Settings → Connections → Botflo and enters the details from Botflo.
- Choose which Botflo screens your team sees in the menu: inbox, broadcasts, flows and more.
- Your team uses WhatsApp from CrmGro without a separate Botflo sign-in.
TipWithout Botflo, the WhatsApp icons open a normal WhatsApp chat on your phone or computer.
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