FEATUREComplaints, visits, contracts
Service that customers remember.
Every complaint gets a number, an owner and a time limit. Engineers see their visits on the phone, and customers can track progress.
What you get
Service desk & AMC, done simply.
Complaints with time limits
Know what’s running late before the customer calls.
Engineer visits
Plan visits and see them on the phone.
AMC contracts
Visits are planned for the whole contract, with reminders before they end.
Tracking link and ratings
Customers follow their complaint and rate the work.
Escalation to managersSpare parts used on each jobService reports
Works well with
More from CrmGro
Customer portal
Each customer gets a private link to see their quotations, bills, payments and service requests.
Learn moreTargets & incentives
Set monthly targets, see a live leaderboard and work out commissions automatically.
Learn moreAlerts & notifications
The right person hears about new leads, payments and late complaints, on their phone or computer.
Learn moreReady to grow with CrmGro?
Start your free trial today. Your first follow-up reminder is a few minutes away.