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Signing in and changing your password

Email or user ID, “Keep me signed in”, and what to do if you forget.

Everyone signs in at the sign-in page with their email or user ID, and their password. The company admin sets these when they add a person.

Change your password

  1. Tap your initials at the top right → My account.
  2. Under Change password, type your current password and the new one twice.
  3. Press Change password. Use at least 8 characters.

Forgot your password?

  • Team members: ask your admin. They open Employees, tap your name and press New password. You’ll get a new one to sign in with.
  • Company admins: use Chat with support or write to us from the contact page, and we’ll help you back in.

TipKeep me signed in keeps you signed in on that device for 30 days. Don’t tick it on a shared computer.

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